5 secrets of the former Hilton employees

There is a lot that even regular travelers do not know this chain of hotels.


Hilton is perhaps the best known hotel chain in America-not because of its offers, in itself, but because of the penchant of family members to appear on reality TV. ButHilton the company There is nothing to sneeze, with more than one pedigree of hospitality more than a century, now spread over six continents. If you have not yet stayed in one of the conglomerates200,000 rooms, you will almost certainly do it one day. And here's how to get the most out of it, directly from people who know the most. Read the rest to learn the best Hilton secrets of former employees.

Read this then:Never register at a hotel without asking, say the experts.

1
Book with the Hilton reservations team to avoid being banged.

Hilton Entrance
Brookgardener / Shutterstock

It is the worst nightmare of a traveler: you book a room, only to learn, a few days before your flight, that you have been hit. For Hilton, the priority as to who is banged or not is divided into a sort of level system, said a former employee on Reddit under the user nameNeopendragon117. "If someone will bang, it will bethird parties on direct reservations, "They say." Hotels sometimes overbooked. It fears but mathematics [work] for them. ""

They explain that people who reserve a third -party popular site like Priceline are more likely to lose their reserve. If you book through a third -party site that you have never heard of - the one that probably offers a price too good to be true - then you are even thinner. Your best bet is to book directly withThe Hilton reservations team either online or by phone.

Read this then:5 secrets of former Marriott employees.

2
You can also tilt yourself for price correspondence.

Expedia Website Highlighting Hotels
II.STUDIO/SHUTTERSTOCK

Speaking of third-party sites, if you see a rate of a place like Priceline, Orbitz or Kayak (or other renowned sites with advertising budgets large enough to be household names), mention it to the agent of reservation. In their Reddit thread, the former employee, who worked in the reservations department, said that the hotel could correspond to your price, provided that you keep all key details, from location to the duration of your stay , exactly the same thing.AE0FCC31AE342FD3A1346EBB1F342FCB

3
Yes, you can reserve connection rooms.

Connecting Hotel Rooms
Paul Vinten / Shutterstock

You no longer need to leave things to chance (and the whims of a booking algorithm). Launched at the beginning of last year, a new Hilton program, very well calledConfirmed connection rooms, allows you to book adjacent rooms.

"[The guests] told us that they wanted more flexibility in their travel space and their experience," said Tripp McLaughlin, the head of the Hilton currency by the Hilton channel - who directed the initiative -In a press release. The functionality of connection rooms is currently available in the 18 hotel channels of the Hilton portfolio, and you can reserve your adjacent rooms via hilton.com or the Hilton Honors app.

4
The disturbance of the reception could compromise improvements.

Front Desk Bell and Associates
Dmitry Kalinovsky / Shutterstock

We get it: sometimes a hotel room is far from perfect. Maybe there is a funky smell, or the covers are not soft enough, or maybe you are just too close to the elevator. But you should be judicious in what you bring to the reception, according to a member of the reception staff, or you could find yourself on a gray list that could harm your future chances during an upgrade.

"It's [but] only if you putCustomer assistance requests Again and again, "the employee, who passesBellboy13, said in an Ask Me Anything session on Reddit, responding to someone who wonders about the irritation threshold for Hilton reception employees. "As long as you don't hurt them, that will not affect future stays."

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5
You must mention your membership status.

Hilton Honors Rewards Program
JL / Shutterstock images

It is natural to imagine that, when you start talking to an employee of Hilton, your entire hosting story with the hotel chain is automatically up to par. (Come on, why would they ask for your name and phone number in the jump?) But according to Bellboy13, all employees can see on their side, how many points you have. If you want agent Hilton to know that you are part ofHilton's Honors award program, you will have to indicate that for whom you are talking.

And it's worth it. "If anything, at my hotel, [customers who stay with points]are the most funny, "Said Bellboy13." They are usually there for a vacation and do not work. They are more relaxed, and you can spend more time with them to know them, which, in turn, has a better experience of customers. ""


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