Restaurants slide in this important quality category, guests say

In the midst of a major labor shortage, institutions are struggling to follow cleanliness.


Last year was largely a year of accompaniment and delivery with respect to catering companies, with the courtesy of the uncontrolled Covid-19 pandemic. But as vaccines have become widely available across the United States and on-site restaurants have returned, guests have returned to mass restaurants.

According toNews from the Nation's restaurantThere has been a consistent sales growth in the restaurant industry for five consecutive months, the sector that is the largest increase in sales in more than three years.

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However, customers are returned to severely sub-effective restaurants. Through industry, all types and levels of establishment, fast food restoration, relaxed restaurants at the seaside resorts,The US food services sector is experiencing a shortage of marked and continuous labor force. And with a lack of staff comes a problem of cleanliness.

Recent data has foundA rush of 13% In customer satisfaction with cleanliness levels in full-service restaurants. Customers have expressed the dissatisfaction of the state of all, bathrooms, tables and restaurant floors, as well as high-touch articles such as cutlery and dishes. The drop has been even more drastic (16%) for limited service restaurants, including many national fast food chains, where the out-of-the-bathroom reports have been aggravated by waste complaints and Food waste left about shops.

Although the sympathy of their clients' concerns, many restaurant owners, managers and employees are also desperate for understanding customers because they spread in the midst of the work crisis. "Please go with the understanding we are all in subferentials"noted Group owner Bridge & Tunnel Bridge & Tunnel Denver Joshua Pollack.

On the other hand, the data showed that customer satisfaction with food and service was much higher. More than 50% of food mentions on exam sites and social media have been positive, which made an increase of 6.5% compared to the same period of 2019. The satisfaction of the restoration service has also improved 4.8%.

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