Good Lifestyle

Online purchases have really exploded in recent years, especially in the middle of the COVID pandemic when heading for the store to browse your options in person was not possible or not particularly attractive. But as we all know, there are some falls that come with online shopping. Since you can not see or touch what you actually buy, you run the risk of buying items that are not up to the quality of quality or not to arrive as announced. Even worse, you could also beshake And never really receive what you bought at all if you do not do shopping atWebsites of good reputation. And in this spirit, if you are on the market of some home or party products these days, there is an online store experts say you should avoid at all costs.

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The Best Office Office (BBB)sent a warning At the end of April on the Craneshast.com retail website. The warning explains that the BBB received eight dishes, four BBB Scam Tracker reports and 100 Craneshast.com investigations.

According toThe Craneshat websiteThe company claims to store "amusing products" chosen by hand. A large number of consumers who have reported reports have stated that they have discovered the retail website while searching for search results for home products such as dining tables, air purifiers and benches. job. However, when you really go to the site, none of these products appear, and it seems that only drinking straws are sold on the website. "Although these products are announced, the BBB discovered [non-straw] elements are not listed or available on the site," they explained in the warning.

Despite the main website only selling what seems to be paper straws, some customers have been able to place orders for home products with the company, although they have never received them, according to reports sent to The BBB. The Craneshast website states that orders are shipped by USPS within three business days of purchase and should generally arrive within two to five days after being shipped.

Several consumers report that Craneshast.com sent them fraudulent follow-up information after trying to seek the Company's refunds for non-delivered products. The buyers realized that they received false follow-up information because, despite the purchase of large products such as furniture and devices, the follow-up information concerned packages that weigh very little.

"The package supposed to be delivered only weighed 3.20 lb," said a consumer. "The bench I ordered more than 25 lb. The original position has since disappeared from the Internet."

According to the "About" section on the Craneshast website, their customer service is available to help clients 24 hours a day. However, on the "FAQ" page, Craneshaste indicates that customers can send an email to their customers Or call a customer service number from Monday to Friday from 8h to 4 hours. Cst.

Despite contact options, consumers who attempted to contact reported that the phone number was not in service and emails were returned as non-deliverable. The BBB states that through an investigation, it "confirmed that the email address displayed on the website is inactive and the phone number is not configured to receive calls."

BBB says it confirmed that "Craneshasast" is not officially registered as a company with the Maryland State's Evaluation and Tax Department, despite the website listing the address of the company as Baltimore, Maryland. The specified address listed is also invalid, the BBB confirmed.

According to the BBB survey, the business number connected to the Craneshast website is also connected to Draenat.com, a website with a similar layout that announces colorful elastic bands for sale. However, the BBB states that Internet search on this website reveals a "unconfirmed scam report" on a clothes dryer ever delivered.

"On the basis of these concerns, BBB could not verify the legitimacy of this company," warned the BBB with respect to Craneshard. "Websites such as Craneshas.com show that online shopping scams will continue to be a major risk for consumers, even as in-person purchases become more accessible. The crooks use digital technologies such as platforms Online payment forms and advertising to reach more victims and earn more money. "

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