This store has the worst customer service in America

Buyers have spoken and it is the retailer they like to face at least.


Retail selling goes to the overdrive at the end of each year. Black Friday until New Year, shops are usually alive with the sounds of buyer buyers and ring cash registers. While these days, it could look more like complete virtual shopping trolleys and package batteries at the front door, you're probablyTreat with customer service representatives more than ever right now. That's why it's the perfect period of the year to deepen how well (or badly) the country's most popular stores in the clientele.

To find the store with the worst customer service, we started by watching the2020 US Customer Satisfaction Index (ACSI), an annual survey of American consumers who are asking how happy they are with major trademarks. We excluded online retailers only online like Amazon and if the same store was evaluated in several categories-E.g. Supermarket and pharmacy - We then have an average of the result. Then we took into account in the average ratings (on a scale of 0 stars to 5 stars) viaTrackpilot andConsumer To see how Internet Denizens felt of their customer service experiences. We gave each metric a weighted value and performed them through our exclusive algorithm to determine the score of each store on our dissatisfaction index, finally classifying the 50 retailers with the best customer satisfaction scores.

Interestingly, there is a huge disparity between investigative respondents (who were generally satisfied with all listed companies) and online criticism (which were generally unsatisfied). It could be because, if you had aCustomer service experience It has affected you enough to talk about it online, it's probably negative. Conversely, survey respondents can largely a neutral feeling with regard to shops, but say they have had a "good" purely experience because nothing wrong has arrived.

Overall, our index showed that there is no distinct category of stores that usually worse customer service: specialty stores, department stores, discount shops, pharmacies and supermarkets appear near Our unsatisfied list. But the honorable mentions go to the Wegmans supermarket chains, H-E-B, Aldi and Trader Joe's-the four stores with the least dissatisfied guests, according to our number of crunching. Read it to know which store has the worst customer service of the US.S. and for a totally different ranking, but also fascinating and exclusive toBetter life, to verifyThis is the most arrested state in America.

Read the original article onBetter life.

50
Barnes and noble

The exterior of a Barnes and Nobles in Phoenix, Arizona
Refuge

SATISFACTION ASCITE: 81%

Urgent consumption stars: 1.7

TrustPilot Stars: 1.9

Dissatisfaction index score: 42.12

And for things you should not tell any retail merchant, here's27 things you should never tell customer service.

49
SAM club

Main entrance of a Sam's Club store in Fargo, North Dakota
Refuge

SATISFACTION ASCITE: 80.5%

Urgent consumption stars: 2.3

TrustPilot Stars: 1.4

Dissatisfaction Index Score: 44.27

48
Sephora

the entrance of a Sephora at a mall in Portugal
Refuge

SATISFACTION ASCITÉ: 80 percent

Urgent consumption stars: 2.0

TrustPilot Stars: 2.0

Dissatisfaction index score: 44.75

47
Thread

the outside of a Menards store in Tipp City, Ohios
Refuge

SATISFACTION ASCITÉ: 80 percent

Urgent consumption stars: 2.3

TrustPilot Stars: 1.4

Dissatisfaction Index Score: 47.26

46
BJ wholesale club

the outside of a BJ's store in Philadelphia, Pennsylvania
Refuge

SATISFACTION ASCITE: 79%

Urgent consumption stars: 2.5

TrustPilot Stars: 1.9

Dissatisfaction index score: 47.37

45
TJ MAXX

A TJ Maxx Storefront
Refuge

SATISFACTION ASCITE: 79%

Urgent consumption stars: 1.7

TrustPilot Stars: 2.4

Dissatisfaction Index Score: 49.88

44
Whole foods

Fairfax: Green Whole Foods Market grocery store sign on exterior building in city in Virginia with people walking and autumn displays of pumpkins for Halloween
exit

SATISFACTION ASCITÉ: 79%

Urgent consumption stars: 2.2

TrustPilot Stars: 1.9

Dissatisfaction index score: 49.88

43
Autozone

the outside of an AutoZone store in Hagerstown, Maryland
Refuge

SATISFACTION ASCITÉ: 77%

Urgent consumption stars: 2.2

TrustPilot Stars: 3.3

DISSISSFACTION INDEX Score: 50.12

42
Giant eagle

a Giant Eagle Grocery store in Columbus, Ohio
Refuge

SATISFACTION ASCITÉ: 76%

Urgent consumption stars: 2.4

TrustPilot Stars: 3.8

Dissatisfaction Index Score: 50.24

41
Bed, bath, and beyond

The exterior of a Bed Bath & Beyond store with red lettering
exit

SATISFACTION ASCITÉ: 80 percent

Urgent consumption stars: 2.0

TrustPilot Stars: 1.3

Dissatisfaction Index Score: 50.60

And for a big change from this retailer, checkThe coupon you can always count is disappearing.

40
Ulta Beauty

the outside of an Ulta Beauty store in Las Vegas, Nevada
Refuge

Satisfaction ascici: 80 percent

Stars edgy consumption: 1.8

Trustpilot Stars: 1.5

Dissatisfaction Index score: 50.60

39
Ross Stores

a Ross store in Jacksonville, Florida
Refuge

Satisfaction ascici: 76%

Stars edgy consumption: 2.4

Trustpilot Stars: 3.7

Dissatisfaction Index score: 51.07

38
Kroger

the entrance of and parking lot in front of a Kroger retail store in Indianapolis, Indiana
Refuge

Satisfaction ascici: 78.5%

Stars edgy consumption: 2.5

Trustpilot Stars: 1.8

Score index dissatisfaction: 51.19

37
Cabela

the outside of a Cabela's Store in Allen, Texas
Refuge

Satisfaction ascici: 80 percent

Stars edgy consumption: 1.9

Trustpilot Stars: 1.3

Score of dissatisfaction index: 51.43

36
Abercrombie & Fitch

Abercrombie and Fitch Storefront
Refuge

Satisfaction ascici: 79%

Stars edgy consumption: 1.6

Trustpilot Stars: 2.3

Dissatisfaction Index score: 51.55

And no future on the future of Abercrombie & Fitch, here's whyThis iconic clothing chain closes its main stores.

35
Difference

the entrance of a Gap store at a shopping center in Palo Alto, San Franciso
Refuge

Satisfaction ascici: 79%

Stars edgy consumption: 2.1

Trustpilot Stars: 1.8

Dissatisfaction Index score: 51.55

34
Hy-vee

a HyVee Store sign in Burnsville, Minnesota
Refuge

Satisfaction ascici:78%

Stars edgy consumption: 2.6

Trustpilot Stars: 1.9

Dissatisfaction Index score: 52.51

33
O'Reilly Auto Parts

the outside of an O'Reilly Auto Parts store in Salsbury, North Carolina
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.2

Trustpilot Stars: 2.3

Dissatisfaction Index score: 52.51

32
Kohl's

the entrance of a Kohl's store in Danvers, Massachusetts
Refuge

Satisfaction ascici: 79%

Stars edgy consumption: 2.3

Trustpilot Stars: 1.4

Score of dissatisfaction index: 53.22

31
Automatic advance Parts

the exterior of an Advance Auto Parts Store in Tennessee
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.0

Trustpilot Stars: 2.4

Dissatisfaction Index score: 53.34

30
Target

the entrance to a Target store in the San Francisco Bay Area
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.1

Trustpilot Stars: 2.3

Dissatisfaction Index score: 53.34

And for more information on how the target purchasing policies change lately, here's howThe target calls this security measure Covid.

29
Macy's

macy's store entrance
Refuge

Satisfaction ascici: 79%

Stars edgy consumption: 2.1

Trustpilot Stars: 1.5

Score of dissatisfaction index: 54.06

28
Dollar Tree

the outside of and parking lot in front of a Dollar Tree Store in Fort Myers, Florida
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 2.6

Trustpilot Stars: 2.1

Dissatisfaction Index score: 56.80

27
Meijer

a meijer store in Columbus, Ohio
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 2.4

Trustpilot Stars: 2.2

Score index dissatisfaction: 57.64

26
Save

the outside of a Save A Lot store in Lancaster, Ohio
Refuge

ASCI satisfaction: 75%

Stars edgy consumption: 2.8

Trustpilot Stars: 3.2

Score of dissatisfaction index: 57.88

25
Locker walk

exterior of a Foot Locker store in New York, New York
Refuge

Satisfaction ascici: 79%

Stars edgy consumption: 1.6

Trustpilot Stars: 1.5

Dissatisfaction Index score: 58.23

24
Belk

the outside of a Belk Department Store in Cape Coral, Florida
Refuge

Satisfaction ascici:78%

Stars edgy consumption: 2.0

Trustpilot Stars: 1.8

Dissatisfaction Index score: 58.35

23
Dillard

the front of a Dillard's Department Store in a mall in Altamonte Springs, Florida
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.1

Trustpilot Stars: 1.7

Dissatisfaction Index score: 58.35

22
Jcpenney

the entrance of a JCPenny at a mall in San Jose, California
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.2

Trustpilot Stars: 1.5

Score index dissatisfaction: 59.19

And more things to avoid when this year's holiday shopping are someRetailers sneaky way deceive you overspend now.

21
Home Depot

the outside of the Home Depot store in El Cerrito, California
Refuge

Satisfaction ascici:78%

Stars edgy consumption: 2.1

Trustpilot Stars: 1.5

Dissatisfaction Index score: 60.02

20
Michaels

the outside of a Michaels store in Vero Beach, Florida
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 2.1

Trustpilot Stars: 2.2

Dissatisfaction Index score: 60.14

19
Lowe's

lowe's store entrance
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.0

Trustpilot Stars: 1.5

Score index dissatisfaction: 60.86

18
Petsmart

the outside of a Pet Smart store in Philadelphia, Pennsylvania
Refuge

Satisfaction ascici: 78%

Stars edgy consumption: 2.0

Trustpilot Stars: 1.5

Score index dissatisfaction: 60.86

17
Petco

the entrance of a Petco store in Orlando, Florida
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 2.1

Trustpilot Stars: 1.6

Score index dissatisfaction: 65.16

And for an update on what you can not buy here, go there.PetCo just took this controversial product on its shelves.

16
staples

the outside of a Staples store in Truro, Canada
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 1.9

Trustpilot Stars: 1.8

Score index dissatisfaction: 65.16

15
CVS

exterior of a CVS Store in Columbus, Ohio
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 2.0

Trustpilot Stars: 1.4

Score index dissatisfaction: 67.66

And if you hope to get a vaccine Covid here, discover itWhen the vaccine Covid comes to your local pharmacy.

14
Fred Meyer

the outside and entrance of a Fred Meyer store in Portland, Oregon

Satisfaction ascici: 74%

Stars edgy consumption: 2.6

Trustpilot Stars: 2.9

Dissatisfaction Index score: 68.02

13
Burlington

the outside of a Burlington in Beaverton, Oregon
Refuge

Satisfaction ascici: 76%

Stars edgy consumption: 1.9

Trustpilot Stars: 2.0

Dissatisfaction Index score: 69.45

12
Best purchase

the outside of a Best Buy store in Taylor, Michigan
Refuge

Satisfaction ascici: 77%

Stars edgy consumption: 1.8

Trustpilot Stars: 1.3

Score of discontent Index: 70.17

And for more information about you, the retailers currently have, here15 shocking things Retailers already know about you.

11
Albertsons

Exterior of Albertsons Grocery Store in Laguna, Niguel, California
Refuge

Satisfaction ascici: 75%

Urgent consumption stars: 2.3

TrustPilot Stars: 2.2

Dissatisfaction index score: 70.41

10
Dick's sports goods

the outside of and parking lot next to a sporting goods store in Philadelphia, Pennsylvania
Refuge

SATISFACTION ASCITÉ: 76%

Urgent consumption stars: 1.7

TrustPilot Stars: 1.8

Dissatisfaction index score: 72.79

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9
Aid of rite

the entrance of and parking lot of a Rite Aid store in Union City, New Jersey
Refuge

SATISFACTION ASCITÉ: 75%

Urgent consumption stars: 1.7

TrustPilot Stars: 1.8

Dissatisfaction index score: 72.91

8
Killer

the entrance of and a parking lot in front of a Kmart in Mountville, Pennsylvania
Refuge

SATISFACTION ASCITÉ: 75%

Urgent consumption stars: 2.1

TrustPilot Stars: 2.0

Dissatisfaction index score: 73.75

7
Walgreens

the outside of a Walgreens in Cincinnati, Ohio
Refuge

SATISFACTION ASCITÉ: 75%

Urgent consumption stars: 2.2

TrustPilot Stars: 1.7

Dissatisfaction index score: 75.42

6
Office deposit

the outside and a sign of an Office Depot store in Los Angeles, California
Shuterstock

SATISFACTION ASCITÉ: 76%

Urgent consumption stars: 1.7

TrustPilot Stars: 1.4

Dissatisfaction Index Score: 76.13

5
Dollar

the outside and sign of a Dollar General Store in Bethlehem, Pennsylvania
Refuge

SATISFACTION ASCITÉ: 73 percent

Urgent consumption stars: 2.6

TrustPilot Stars: 2.3

Dissatisfaction index Rating: 79.00

4
Gamestop

the entrance of a Game Stop store in a mall in Kokomo, Indiana
Refuge

SATISFACTION ASCITÉ: 75%

Urgent consumption stars: 1.7

TrustPilot Stars: 1.3

Dissatisfaction Index Score: 82.94

And for more bad news about the video game retailer, checkThis legendary channel closes more than 1,000 stores by March.

3
Walmart

People shopping at Walmart in the evening, south San Francisco bay area
exit

SATISFACTION ASCITÉ: 74%

Urgent consumption stars: 2.2

TrustPilot Stars: 1.5

Dissatisfaction Index Score: 83.05

And for more items added to the Big Box retailer shelves this year, here's whatWalmart sells this for the first time.

2
Batch

entrance of a Big Lots store in Gloucester, Virginia
Refuge

SATISFACTION ASCITÉ: 79%

Urgent consumption stars: 1.6

TrustPilot Stars: 1.5

DISSISSFACTION INDEX Score: 85.68

1
Sears

Sears store entrance and sign in River Falls, Wisconsin
Refuge

SATISFACTION ASCITÉ: 72%

Urgent consumption stars: 1.9

TrustPilot Stars: 1.2

Dissatisfaction Index Score: 100.00

Sears can have the worst customer service in America, but this state indicates the most lies. To verifyThis is the most dishonest state of America to know which one is.


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