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The pandemic and divergent opinions on what should be required by the public in the face of it has raised tensions in the United States.Companies have reopenedVerbal reports and videos and even physicsAltercations among customers And the employees came out in a stable flow. There were even cases whereEmployees were assaulted When they asked clients to comply with COVID security regulations. In response to these reports, disease control and prevention control centers (CDC) have published new serious guidelines for businesses to help them descal these situations and protect customers and employees.

In a report entitled "Limit violence in the workplace Associated with COVID-19 prevention policies in retail and service companies, "The Agency recommends a series of strategies, as well as a backscreen and not to do. To prevent violence in the workplace , the CDC advises customers to customers to make customers and employees are fully aware of the new security measures by publishing them online and in store, and if possible, to assign members of dedicated staff to ensure that customers conform. Another way to avoid volatile situations is to offer limited contact service such asPickling on the edge of the edge.

The CDC also recommends companies to connect their employees for "threat recognition, conflict resolution", [and] non-violent response strategies "through training. Training on these topics will help employees identify a potentially violent customer before trying to hurt someone.

"Verbal signals may include talking strong or lawyer.Non-verbal indices May include tight fists, heavy breathing, a fixed look and stimulation, among other behaviors. The higher the clues, the higher the risk of violence, "the CDC writes.

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Employees should also be educated in methods of deidaling these situations through actions that would not at risk at a later date, which may include "pay particular attention to a person and maintain non-threatening visual contact" or "Using the language of the support body and avoiding threatening gestures, such as finger score or arms crossed. "

In addition, companies should be sure that supervisors / managers observe or monitor interactions to become aware of any time, an employee or other client may need help. If the worst happens and a physically violent situation occurs, there should be a response plan and a security space for employees. Ideally, the CDC says it should be "a room that locks from the inside, has a second output road and has a silent phone or alarm".

With regard to the back and not avoiding violence in the workplace, the DEC center around awareness and signaling any potentially dangerous situation to the appropriate parts. As for things not to do, employees are invited to never "chat with a customer if they do threats or become violent". And although it may seem counter-intuitive, employees are also warned not to force someone "which seems upset or violent" to follow the precautions of COVID. They can constitute a more immediate threat and support the question that annoys them could be even more harmful. And for more advice from the agency,The CDC has just made a major reveal with this new COVID directive.