This dining chain was just voted # 1 in customer satisfaction

It has been very valued for food and beverage options and customer service.


This year's report ofAmerican customer satisfaction index, who interviewed clients on the recent restaurant experiences, revealed that complete service restaurants become less desirable than fast casual locations.

However, in the category of sitting restaurants, a channel has become in mind to provide an experience reliably for customers during this difficult year.Longhorn Steakhouse has been crowned as the leader of the full service restaurant of customer satisfaction, based on factors such as the courtesy and the usefulness of the staff, the speed of the table of the table, the layout of the restaurant and the cleanliness, as well as the variety and quality of food and beverage options.

The category included other full-service restaurants with large market share such as Texas Roadhouse, which was a second, followed by a cracker barrel, an olive garden and a lobster Red, which marked in the same high way.

Red Robin, ruby ​​Tuesday and Chile landed at the bottom of the list.

Longhorn Steakhouse had regular customer satisfaction notes for years. Customers reported the same level of satisfaction with the chain dinner that last year, which means that the company was able to overcome the barriers to the pandemic without a drop in quality of service.

The Florida chain currently operates nearly 500 locations throughout the country. Although dinner options depend on state regulation, the sites of Steakhouse Longhorn offering dinner services are followed by strict health protocols. Chain employees checked their temperatures before each shift and are mandated to wear face masks at any time. Social distancing and additional cleaning protocols are also in place. do not forget toSubscribe to our newsletterTo get the latest restaurants, the news comes directly to your inbox.


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