This secret behind the scenes at Chick-Thé-A is beautiful customers

The chain is called "lazy".


Automating There is nothing new to the fast food industry - in fact, the chain restaurants have flourished for decades. For example, if Ray Kroc has not sold very efficient milkshake machines in fast food restaurants in the early 1950s,McDonalds could never have become the leader of the industry, it is today, according toBiography. OfDrive-Thru line first used in the middle of the 20th century at theNumerical applications Today, technology has long been part of the business model for many operations.

So it was a surprise that so muchChick-a The fans reacted with such a vitriol to the revelation that some of the chain restaurants use a conveyor belt system to move commands around the scenes. According toNewsweek, a video showing the filler-wire conveyor belt system that has been downloaded from the Tiktok Social Media Platform collected millions of views and, before comments are disabled, thousands of comments, many of which were very critical of the system.

RELATED:8 secret chick-wire menu items that you need to try at least once

Many viewers called for the use of a "lazy" store conveyor belt delivery system and the franchise of its use. However, a deeper hollow in the situation revealed that these systems are barely widespread in all locations and have been designed to improve customer experience and employee safety.

According toNewsweek, A Chick-Fil-A representative stated that the channel uses a conveyor belt system in a single "30 wooden chain restaurants", which represents only only 1% of the units of the whole country.

The sameChick-thread-a spokesman said that "it is mainly used horizontally in restaurants with a Kiosque [second] Lane Drive-Thru", adding that the goal was mainly to keep employees safely when they walked out among cars.

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