McDonald's maintenance workers exhibit a risk of equipment that could make you sick

Some operators use a "hack" that bypasses the cleaning cycle of soft service machines.


In 2021, the term "mcdonald piracy" generally refers to a kind of content onTic-Insestruction on how to place Mickey D controls for special menu items. But as it turns out, there is also hacking on the other side of the cash register. And that could make clients sick.

A recent survey ofMotherboard I revealed that some McDonald store owners "will regularly hack" in their own soft service machines, using a device that allows them to bypass the cleaning cycles of the equipment. According to an internal Taylor memo, the McDonald service machines manufacturer, "piracy" has been in practice for at least 2013. However, it is unknown how many sites are doing it.

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Depending on the report, soft service machines in McDonald locations have been modified with "-Plastic or metal riders' supports attached to the back of the machine that can replace a crucial portion of its software. Taylor machines are equipped with self-sufficient daily and become inoperable or "locked" during cleaning cycles. "JUMPERS" allow employees to unlock soft service machines and skip cleaning steps.

But why do McDonald operators want to do that? As revealed in a recentCable Article, the daily pasteurization process takes four hours to complete, and if it is interrupted, will give up automatically and restart automatically. Taylor has started to contain its machines with pasteurization capabilities around 2005, afterNbc make runA presentation on the McDonald Soft Service operation, whose thrust was that Mickedd ice machines were dirty and likely to make clients sick. Pasteurization has been an effective response to this complaint, but ended up creating other problems: Taylor machines being regularly offline or badly work and blocked in cleaning loops.

The pressure to keep these machines functioning smoothly can be immense, told a professional from McDonald's maintenanceVice. Considering the popularity of some McDonald's soft service items (for example, seasonalShake Shamrock), It's easy to imagine how the advantages of a "hack" that can prevent machines from being out of service for long periods could prevail over the disadvantages. The technician admitted that they were, in one case, have under pressure to install the "jumper" by the McDonald operator. They refused.

This is not the only way the operators tried to take things in their hands and crack the maintenance cycle of these machines.Kytch, a third-party electronic device developed by a pair of engineers, has also been used by franchisees for "Hack" in the Soft Service Taylor service machines software to make them more efficient. However, McDonald's went after Kytch, allegedly hiring private investigators to get the device. Kytch designers say that shortly thereafter, the channel has announced its own very similar technology.

For the report, Taylor and McDonald are well aware of the "Jumper Hack" and published statements prohibiting its use. In 2013, Taylor published a service bulletin named riders "a violation of the FDA's food code [that] can significantly increase the risk of serving dangerous products to the public." McDonald is confirmed in a statement toEating that it authorizes or authorizes "no system that bypass the ordinary cleaning cycle". However, they believe that the problem of "piracy" is a small.

"We believe this question has affected a very limited number of restaurants, and no recent cases of the bridging used has been brought to our attention," reads as follows.

Companies have disavowed the hack with good reason. Bypass the sanitation cycle, which is the only guarantee of food security, is a high-risk solution to a long-term problem. AsInternal business communityRefirmed in an interview with 2018 with a marling food poisoning expert, hand-service machines, in case of maintenance incorrectly, can become sources of Listeria, a potentially fatal bacterial infection. So, the dangerous flexible service potential at McDonald could be bigger than you might have thought.

For more, discover McDonald's could be continued by three-quarters of his franchisees for this And do not forget to Subscribe to our newsletter To get the latest news from the restaurant delivered directly to your inbox.


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