Good Lifestyle

New consumer data reveal that customer satisfaction in the retail sector is six years low and some of the country's largest grocery channels such asWalmart do not live to the expectations of the industry. In fact, the Reduced Retailer has finished smoking in the Supermarket category of theAmerican Customer Satisfaction Index and Retail Consumer Shipping Report.

Food shortages, new safety rules and more changes have left buyers "less to be happy with all elements of the supermarket customer experience". The report is based on interviews with about 70,767 buyers, which were contacted by e-mail between January 13 and December 27, 2020.

We have released your preferred supermarkets from the report and this condensed list begins with one of America's largest retailers. Speaking of food shortages, for more information on what groceries can be rare on store shelves this year, here is theGrocery shortages to wait in 2021, according to experts.

As mentioned, buyers are not as satisfied with Walmart because they are with other grocery stores. The retail giant finished last in the supermarket category and its satisfaction rate has decreased by 3% since last year.

Even in the middle of theCOVID-19 [Feminine Pandemic, Walmart announced several major innovations in the customer experience in 2020. The measures include new delivery methods (hello,drones and Trucks without driver!), New ways ofonline shoppingand ongoing efforts to help with COVID-19vaccinations. We will have to wait and see if any of these steps increases the Walmart classification in 2021.

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This channel has linked Walmart for the last place, but it has actually recorded a steer drop. The Albertsons satisfaction rate dropped by 5% in 2020.

Albertsons (and other grocery stores under its belt as a jewel Osco, Safeway and Tom thumb)Tested a new way to get customers from their grocery storeBut this new innovation was clearly not sufficient to combat growing dissatisfaction.

Kroger knotted with Meijer and Shoprite to come in sixth place in the classification of American customer satisfaction index, but his satisfaction rate decreased by 4%.

In addition to the problems related to the pandemic,Kroger was pursued in 2020 For alleged misleading consumers with a product name that looks clean but is not.

Although online purchases are up last year, customer satisfaction with Amazon's entire food decreased by 3%. The channel linked to the target for Place No. 5 of the category.

Whole foods are extended to a new state in 2020-Montana-And, he also started the opening process of his first location inWyoming. However, the chain has been hampered by the criticism of its manipulation ofCOVID-19 security rules.

Related:25 best ways to save money to whole foods

Unlike other channels, Hyhevée has not seen any changes in customer satisfaction from a year-over-year. It is tied for fourth place with the BJ wholesale club.

Finishing In the third place, the wholesale retailer of Walmart also saw no change in its customer satisfaction rating in 2020.

Related:The best foods at the 2020 Sam Club

Aldi also linked third place, but its customer satisfaction rating decreased by 4%. End of last year, the companyannounced a huge expansion. Some of its products have also been voted asFavorites of America, so clearly, this channel does certain things properly!

This chain is linked to second place with four other supermarkets. Even after the adoption of the purchase limits on13 articles in NovemberThis has seen a 2% decrease in customer satisfaction in 2020.

Related:17 foods that you should never buy at Wegmans

Another second-place finisher, Publix only recorded a 1% increase of 2019 to 2020. This beloved chain is currently growingCOVID-19 vaccinations efforts in the states where it does business.

H-E-B recently helped comfortTexans devastated by serious winter storms, Cemering as a beloved local supermarket. It is also n ° 2 in customer satisfaction.

Many thingsChanged about Costco During the last year (goodbye photo centers!), But the customer satisfaction rate of the warehouse has only 1%. He also linked second place with Wegmans, Publix and H-E-b.

Related:4 things are suddenly sold in Costco

Not only is the top grocery store of customer satisfaction is weak, but it also has a faithful fanbase. The Joe merchant arrived in the first place with a partition that did not change 2019 to 2020.

The channel has just announced its winners of customer choice for 2020, and these products are literally the best of the best . Here are the favorites of America drink , cheese , dessert , and snack At Trader Joe's.